FAQ

Frequently Asked Questions

Where do you ship from?
We work with trusted suppliers and partners in multiple locations. Some items ship directly from our suppliers, while curated gift boxes may ship from the United States or Cambodia depending on the product.

How long does shipping take?
Shipping times vary by product and destination. Estimated delivery timelines are listed on each product page. Tracking information will be provided once your order ships.

Will I receive tracking information?
Yes. Once your order has shipped, you will receive tracking details by email. Tracking updates may take a few days to appear after shipment.

What is your return policy?
We accept returns on eligible items within a limited time after delivery. Items must be unused and in original condition. Full details are outlined in our Return Policy.

What if my item arrives damaged or incorrect?
Please contact us as soon as possible with photos of the issue, and we will work with you to resolve it quickly.

Do you use affiliate links?
Yes. Some pages on our site may include affiliate links to products we recommend. These links are clearly disclosed and do not affect your purchase price.